Alex – NetSpot

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  • June 18, 2015 at 3:36 pm in reply to: Design WLANs #3019

    Alex – NetSpot
    Keymaster

    Unfortunately, we don’t have anything to show you yet. Once we have the beta, or at least something working, we will be glad to upload it to everyone. We are working on several major improvements and updates now.

    June 18, 2015 at 3:17 pm in reply to: How many licenses do I need? #3018

    Alex – NetSpot
    Keymaster

    Hey Jerome, you don’t need to transfer the license in this case. You need a Technician license for your desktop computer. Email me as mentioned above.

    June 17, 2015 at 9:20 pm in reply to: Stop opening Preview after each Export?!? #3017

    Alex – NetSpot
    Keymaster

    This one should be easy…

    June 17, 2015 at 9:17 pm in reply to: Move Measure Points? #3016

    Alex – NetSpot
    Keymaster

    Our general recommendation in this case is re-do the survey. But if we are only speaking about you placing the marker in the wrong place, that might be useful. Let me discuss this with the team.

    June 17, 2015 at 7:11 pm in reply to: Replace Map in Survey #3015

    Alex – NetSpot
    Keymaster

    There are even more scenarios when map editing might be useful after the survey is completed. But that’s coming later on. Also, make sure whenever new objects or appliances are physically added to the surveyed area, it needs to be re-taken to keep the results up-to-date.

    June 17, 2015 at 5:43 pm in reply to: Using external wireless devices #3014

    Alex – NetSpot
    Keymaster

    It’s surely beneficial to add support of external adapters to NetSpot, we just haven’t come across any Airport-compatible ones. Even this Netis one seems to require it’s own driver and not a single word about support of Airport framework. Jakob, do you have our test utility to verify that?

    June 17, 2015 at 3:13 pm in reply to: Export: Selection of Current Heatmap #3013

    Alex – NetSpot
    Keymaster

    Jaokb, sorry for the late follow-up. Let me see which options we may have related to this feature request.

    May 25, 2015 at 3:47 pm in reply to: Forcing Tests by Frequency Band #3011

    Alex – NetSpot
    Keymaster

    We verified this again, and it seems Mac OS X will not let you (or us, or NetSpot) choose the exact AP to connect to on multi-SSID networks. Even the WiFi menu in the top-bar lists only networks, no exact APs. The only solution we can think of would be having separate names for 2.4 and 5GHz APs.

    April 28, 2015 at 12:36 am in reply to: Interface: Color of AP’s in list? #3007

    Alex – NetSpot
    Keymaster

    Hi Jakob, you are right, we will add this to the knowledgebase. The colors in the sidebar represent the coverage percentage of a specific network within the given area:

    The icon is red if the network is found in less than 50% of the area.
    It gets to orange for 50-75% coverage.
    If the network covers more than 75% – the icon is green.

    April 28, 2015 at 12:26 am in reply to: AP Name Description #3006

    Alex – NetSpot
    Keymaster

    Dear Hassan,

    Do you mean you added aliases for all of these 40 APs? I’m sorry, but I don’t quite see what exactly you want to achieve here.

    April 28, 2015 at 12:23 am in reply to: Forcing Tests by Frequency Band #3005

    Alex – NetSpot
    Keymaster

    Very pertinent questions, Chris. I know I’m a bit too late to follow-up, sorry for that. I am speaking to my team now and will let you know which options are available here.

    March 28, 2015 at 2:31 am in reply to: Iperf3 does not work #2990

    Alex – NetSpot
    Keymaster

    Did you check the official iperf3 documentation for that? We are not the developer of iperf3, we just use their ready-made scripts to get the best speed measurements out there…

    March 28, 2015 at 2:29 am in reply to: Visualization for Iperf3 does not work #2989

    Alex – NetSpot
    Keymaster

    Vadim, any news?

    March 18, 2015 at 7:48 pm in reply to: Visualization for Iperf3 does not work #2986

    Alex – NetSpot
    Keymaster

    So let me reiterate: you enabled Active Scanning when creating a new survey project, you configured iperf3 in Preferences, the test went OK, you started the survey and all visualizations have data but the iperf3 ones. Is this correct? Have you seen NetSpot running the speed test after the wireless sample is over (the blue sample indicator)?

    March 18, 2015 at 7:45 pm in reply to: Iperf3 does not work #2985

    Alex – NetSpot
    Keymaster

    No, no need. Moreover, external WiFi adapters are not supported yet, at least we haven’t succeeded finding any that would support Apple’s AirPort framework. Can you tell me more about your iperf3 setup? At what step exactly does it fail?

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