Alex – NetSpot

Do you think you could add aliases to every BSSID of interest? This will help to improve the readability of reports a lot. It might require some additional manual work though.

No you won’t, the data is stored correctly, it seems to be a conversion bug somewhere in the code.

Do you see your network in the sidebar after the survey is complete? Is it selected there? More details: /help/select-network/

Hi Thomas, you should have a reply from our sales team by now. Thanks

2 surveys taken at various times would always be different, depending on survey conditions, AP stability, etc., this deviation will most probably be negligible. There are plenty of selection options that NetSpot provides, it’s possible that one of them was triggered during the original survey: /help/select-network/

Will this help?

/help/fine-tune-trackbars/

It would really help if you could try the Survey and Discover modes at the same time and see whether one of them really produces wrong data. That would be extremely helpful to verify before we dig deeper into your case. Thanks

It would be awesome to have a look at the survey project. Please email it to onair@netspotapp.com and reference this topic. Anyway, it seems that the OS X upgrade worked out really well for you, correct?