Alex – NetSpot

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  • in reply to: Multiple instances of my network #1793

    Alex – NetSpot
    Keymaster

    Hi Claude, seems like NetSpot shows exactly the config of your nets: 2 nets NET-1 from the first hardware (2.4 and 5 GHz on 6th and 149th channels) and 2 nets from the second hardware similarly on 2.4 and 5 GHz bands.

    in reply to: NetSpot for iPad #1789

    Alex – NetSpot
    Keymaster

    borjam said: But you can still support several brands of wireless access points, and at least some of them can give you client statistics via SNMP

    Unfortunately, this won’t work. SNMP is not enough to collect the needed data about signal levels, etc. Assume you have 100+ APs in the area, even if you could poll 10% of them via SNMP, you won’t have a usable heatmap in the end.


    Alex – NetSpot
    Keymaster

    Hi Guillaume, please, check an email from me. I sent you the address of the script that is used for Internet speed tests.

    As for local network assessment and iPerf: yes, it’s planned! Probably for NetSpot 2.2+

    in reply to: The same WAP multiple times in 1 zone? #1786

    Alex – NetSpot
    Keymaster

    Hi again, Ralph! Thanks for the update. I emailed you a couple of minutes ago.

    in reply to: NetSpot for iPad #1784

    Alex – NetSpot
    Keymaster

    Isn’t that what survey snapshots are for?

    /help/zone-snapshots/

    in reply to: Modifying the Scale #1782

    Alex – NetSpot
    Keymaster

    I emailed you the link to latest beta. This bug is definitely fixed in it, it was related to retina displays… the new build will soon be publicly online.

    in reply to: Modifying the Scale #1780

    Alex – NetSpot
    Keymaster

    Definitely nothing dumb. Looks like a bug. Most probably it was already fixed in the internal beta, give me some time….

    in reply to: New: NetSpot 2.0 #1777

    Alex – NetSpot
    Keymaster

    Why not use the download manager? I can assure everyone, the builds on CNET and our website are 1) identical, 2) working 100%

    in reply to: The same WAP multiple times in 1 zone? #1774

    Alex – NetSpot
    Keymaster

    Maybe a year ago we got a request from a large US mobile network operator. They wanted to assess the whole coverage of their WiFi networks all over the States. This involves several hundred people measuring towns and districts and producing thousands of reports that were supposed to be joined in one huge coverage map in NetSpot. This is definitely possible, but… not right now. We don’t have the feature right away. NetSpot shows actual coverage, so when you relocate the AP, you get a different map, and it doesn’t correspond to the reality. We are still planning to add reports/snapshots joining. But we won’t be able to release the update this year. Stay tuned.

    in reply to: Modifying the Scale #1773

    Alex – NetSpot
    Keymaster

    Most probably you just didn’t find the new configuration popup for visualizations… it’s here now: /help/how-do-i-change-the-values-represented-by-the-colors-on-the-map/

    in reply to: The same WAP multiple times in 1 zone? #1772

    Alex – NetSpot
    Keymaster

    Ralph, that’s a really interesting question. Let me discuss this with our developers and get back to you asap.

    in reply to: Receive the Parameter Error #1771

    Alex – NetSpot
    Keymaster

    Hi Evan, and Gary. Seems like the issue was resolved by updating Mac OS, am I right?

    in reply to: Receive the Parameter Error #1768

    Alex – NetSpot
    Keymaster

    When exactly does this error occur? Is it taking place all the time, or randomly? Also, if you could send a report using the “Ask a question…” form directly in the app AFTER you get this error, it would also be quite helpful…

    in reply to: New: NetSpot 2.0 #1767

    Alex – NetSpot
    Keymaster

    As you can see, it’s only you. Try again. Use a download manager if you want to have a better control over the download process. Try this direct link: http://www.netspotapp.com/download/NetSpot.dmg

    in reply to: Program freezing with large maps #1764

    Alex – NetSpot
    Keymaster

    Thanks for reporting this. As far as I can tell, we already have an internal support thread with you. The next update of NetSpot will address this issue.

Viewing 15 posts - 316 through 330 (of 465 total)