Alex – NetSpot

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  • November 27, 2012 at 12:59 pm in reply to: Discover Mode Column Customization #1761

    Alex – NetSpot
    Keymaster

    We fixed this. The fix is going to be available in the next update. Stay tuned :)

    November 27, 2012 at 12:58 pm in reply to: NetSpot for iPad #1760

    Alex – NetSpot
    Keymaster

    Thanks, TnIan! I’m sure NetSpot for Android will become available some day. We are definitely interested in this platform, however, we are kind of concentrated on updating Mac version to a more mature version that matches many corporate standards these days. So, just stay tuned. We will have the Android version asap!

    November 20, 2012 at 4:10 am in reply to: Specify two points on existing map (or edit them) #1757

    Alex – NetSpot
    Keymaster

    Right now, you should simply export the map from the old project, and start a new one. Within one of the next updates, we’ll return the “Reconfigure” option which was available in NetSpot 1.x

    November 19, 2012 at 2:34 am in reply to: Detecting WiFi 5GHz #1756

    Alex – NetSpot
    Keymaster

    Hi!

    If you are just trying to understand which AP transmits on 2.4 or 5 GHz, then you just need to hover any SSID in the sidebar and check its hint, or just review the corresponding column in Discover mode: /help/what-is-discover-mode/

    This functionality is available in NetSpot Free.

    If you want to predict which AP your clients will connect to in a specific point on a heatmap, you just need to hover that point after the visualization is compiled (SNR or Signal Level) and check the values in the sidebar: the AP having higher values will be the one users will connect to. NetSpot PRO will soon feature sorting by Frequency Band, this option will simplify networks’ management and analysis.

    November 19, 2012 at 1:48 am in reply to: APs Above and Below Me #1755

    Alex – NetSpot
    Keymaster

    There’s no way to tell this unless you scan other floors.

    November 14, 2012 at 12:14 pm in reply to: Scanning around Interference Sources #1754

    Alex – NetSpot
    Keymaster

    Definitely, email it to onair@netspotapp.com

    November 14, 2012 at 12:07 pm in reply to: New: NetSpot 2.0 #1753

    Alex – NetSpot
    Keymaster

    FYI: NetSpot 2.0.274 was uploaded today. Get it at http://www.netspotapp.com

    November 14, 2012 at 8:04 am in reply to: Scan Borders in Version 1.3 #1749

    Alex – NetSpot
    Keymaster

    Not yet in NetSpot. We’ll think of a good way to introduce this feature in one of the next updates

    November 14, 2012 at 7:17 am in reply to: Are Sample Points Still Clickable? #1748

    Alex – NetSpot
    Keymaster

    In fact, with # 2 you won’t need to click anything at all. Actually we got a number of opposite requests for NetSpot 1.x and that’s why we removed the need to click the heatmap to see the values under the cursor.

    November 14, 2012 at 12:45 am in reply to: Scanning around Interference Sources #1747

    Alex – NetSpot
    Keymaster

    Hi Dawe, we don’t think that it’s important to sample around each of the columns, it’s more efficient to get data between them. General recommendation would be: if there are many obstacles in your area, try to sample more frequently.

    November 13, 2012 at 1:15 pm in reply to: Are Sample Points Still Clickable? #1745

    Alex – NetSpot
    Keymaster

    If I’m getting you right, # 2 actually suppresses # 1. So, if we implement # 2 for you and other users, that might be a solution, right?

    November 12, 2012 at 12:34 pm in reply to: Are Sample Points Still Clickable? #1742

    Alex – NetSpot
    Keymaster

    No need to click [them] any more. Just hover any point on the heatmap and check the values under your cursor in the sidebar.

    October 31, 2012 at 9:04 am in reply to: New: NetSpot 2.0 #1741

    Alex – NetSpot
    Keymaster

    No way… Sorry. NetSpot 1.3 never knew about version 2.0’s format.

    October 30, 2012 at 2:20 pm in reply to: Send in your survey projects! #1738

    Alex – NetSpot
    Keymaster

    Did you request the one from our support team?

    October 23, 2012 at 12:14 am in reply to: Device busy #1734

    Alex – NetSpot
    Keymaster

    More on this error in our knowledgebase: /help/why-do-i-get-a-device-busy-error/

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