Receive the Parameter Error

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  • December 12, 2012 at 10:17 pm #1446

    gary
    Participant

    Dear Support,

    I bought Pro version for customer site suvery, we get the following error when start to detect the AP

    “An error occurred while scanning Would you like to try again?
    “Parameter error”

    I have no idea on it, since we can do the site suvery in our office. any advice.

    Thanks,
    Gary

    December 14, 2012 at 2:54 am #1768

    Alex – NetSpot
    Keymaster

    When exactly does this error occur? Is it taking place all the time, or randomly? Also, if you could send a report using the “Ask a question…” form directly in the app AFTER you get this error, it would also be quite helpful…

    December 17, 2012 at 9:36 pm #1769

    sickhottie
    Participant

    This is Gary’s colleague – Evan, the error occurs always while i am connected to a Wifi network, and doing a sampling scan.

    December 17, 2012 at 10:06 pm #1770

    sickhottie
    Participant

    “Ask a question” sent with details, please kindly feedback ASAP. Implementing a wifi deployment right now, :(

    December 20, 2012 at 12:10 am #1771

    Alex – NetSpot
    Keymaster

    Hi Evan, and Gary. Seems like the issue was resolved by updating Mac OS, am I right?

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