Marisa_NetSpot
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Marisa_NetSpotParticipantHello,
I’ve sent you the new beta version of NetSpot 2.x. Please let us know whether the same problem persists.
Look forward to hearing from you.
Marisa_NetSpotParticipantDear Craig,
I’ve sent you the link for downloading new beta version of NetSpot 2.x. Note that it has troubleshooting mode that provides hints and recommendations which will help you to perform efficient site survey.
Marisa_NetSpotParticipantHello,
I’m glad to inform you that the feature which allows you to measure download and upload rates is available in the new beta version of NetSpot 2.x. I’ve sent the link to download it to your email address.
Marisa_NetSpotParticipantHi there,
I’ve sent you the link to download beta version of NetSpot 2.x which allows you to add non-broadcasting networks to the list of those included on the survey. Just let us know if you have any questions.
Marisa_NetSpotParticipantHello,
I’ve send you the link to download beta version of NetSpot 2.x. It allows you to rename survey projects according to your requirements.
Marisa_NetSpotParticipantHello,
I sent you the link to the beta build of NetSpot 2.x. Note that removing of any sampling point is allowed in this version of the software.
September 25, 2012 at 4:21 am in reply to: Distinguishing between access points with the same SSID #1717
Marisa_NetSpotParticipantDear Mark,
I’ve sent you the link to download new beta build of NetSpot 2.x. The feature which allows you to add aliases to selected APs is available in this build. We will be waiting for the test results from you.
Marisa_NetSpotParticipantHello,
I would like to let you know that Autosave feature is available in the new beta version of NetSpot. I’ve sent the link to the beta build to your email address.
Marisa_NetSpotParticipantHello,
I’m glad to inform you that the new beta version of NetSpot is already available for tests. I’ve sent you the link to the beta build.
Marisa_NetSpotParticipantDear Juuso,
I’m glad to inform you that the feature which allows you to rename survey projects is available in the new beta version of NetSpot. I’ve sent the link for downloading the software to your e-mail address.
Marisa_NetSpotParticipantHello,
If you perform an indoor site survey (your office or apartment), then it is recommended to create every new data point on the border of existing green circle (i.e. stop and click on the map every 3 meters). If you perform outdoor site surveys, you can place sampling points more rarely, but still close to existing green circles.
Please read carefully the following article, you will find all necessary recommendations there: /help/tips-and-hints-running-a-wireless-site-survey/
Marisa_NetSpotParticipantPlease, see our reply via email. We are working on your issue and need more information from you.
Marisa_NetSpotParticipantHello, I would assume you are using NetSpot 1.3.335 (or 1.3.336 available on the AppStore). We got several similar reports from other users, and would also guess that you are having this issue on Mac OS 10.6.x. Is that correct?
First of all, please, try to restart your Mac.
If the problem persists, please, perform the following:
1. Â Check whether the same problem occurs with the new not-yet-released build of NetSpot. We emailed you the link.
2. Try resetting your Mac’s PRAM
3. Install Mac OS X 10.6.8 Update Combo v1.1
4. Also, please, execute the following command in Terminal and send us the results: uname -a
Several users who experienced this bug were able to fix it using one or the other method listed above. -
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