T-Mobile Home Internet Review: Should You Say Goodbye to Your Local ISP?

Local internet providers have a new competitor to worry about: T-Mobile. In 2021, the mobile telecommunication company announced its 5G-powered home internet service, whose availability has since expanded to reach over 40 million households.
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T-Mobile Home Internet is marketed as a modern, customer-friendly alternative to local internet service providers (ISPs), many of which are stuck in the past and rely on shady sales tactics, provide poor service quality, and remain relevant only because not many other options are available.

But can T-Mobile 5G Home Internet really rival local providers that use cable and fiber technology? Yes, it can! And we explain why in this review.

T-Mobile Home Internet Plans and Pricing

Don’t you just hate when an ISP makes your life difficult by offering a large number of confusing plans, forcing you to spend a lot of time comparing them to figure out which one is the best for you? If so, then you’ll love the T-Mobile Home Internet service because there’s just one plan to choose from:

Plan T-Mobile Home Internet
Download speed Between 33 and 182 Mbps
Upload speed Between 6 and 23 Mbps
Price $50 per month
Contact None
Data cap None

The only T-Mobile Home Internet plan available costs $50 per month, but only if you agree to enable AutoPay, a free service that automatically deducts money from your credit card or checking account to pay your internet bill. Without AutoPay, the monthly T-Mobile Home Internet price increases by $5.

T-Mobile Home Internet Pricing

Existing customers who are paying for the Magenta MAX cell phone plan can get T-Mobile Home Internet for just $30 per month. However, this discount isn’t available in all areas.

On its website, T-Mobile states that customers see typical download speeds between 33-182 Mbps and upload speeds between 6 and 23 Mbps. While such speeds can’t rival cable or fiber internet, they should be more than decent enough for most users. For example, you need only 15 Mbps to watch Netflix in Ultra HD.

What’s often more important than download and upload speeds are data caps, T-Mobile wireless internet leaves nothing to be desired in this regard because you can download and upload as much data as you want.

T-Mobile Home Internet Coverage

As we’ve mentioned in the introduction to this review, T-Mobile Home Internet is available to more than 40 million households across the United States. To see exactly which towns and cities are covered, you can refer to this document.

T-Mobile Home Internet Coverage

According to US Census data, there are approximately 122 million households in the country, which would put T-Mobile Home Internet availability at around 33 percent. That’s not bad for a service that launched only last year, but there’s no doubt that there are still many blank spots on the T-Mobile Home Internet coverage map that need to be filled.

If you live in an area covered by T-Mobile’s 5G signal, then you can simply place T-Mobile's high-speed Wi-Fi gateway anywhere you want and use the T-Mobile Internet app to complete the initial setup process, which is painless and straightforward.

To enjoy the best signal strength possible, we recommend you use a wireless internet analyzer like NetSpot to create a post-deployment coverage map.

NetSpot

NetSpot is free to download, and the tool is designed with regular users in mind.

Should you find the coverage provided by the T-Mobile home internet router to be insufficient, then there’s nothing stopping you from plugging your own Wi-Fi router to the T-Mobile Wi-Fi gateway. But since the T-Mobile internet router supports WiFi 6 technology, we expect most customers to be satisfied with it.

T-Mobile Home Internet Fees & Bonuses

One great thing about the 5G T-Mobile internet service is that there’s really no small print to worry about. For $50 per month (or $30 with Magenta MAX), you get unlimited access to the internet, and that’s it. Even the T-Mobile Home WiFi 6 router is included in the price.

If your current ISP is making it expensive for you to leave by threatening you with early termination fees, then T-Mobile will happily pay up to $500 to free you from your ISP’s shackles.

All new customers can test drive the T-Mobile Home Internet service for up to 15 days, and that should be plenty of time to decide if 5G internet is a good choice for you.

In addition to your T-Mobile Internet plan, you can get live TV from Philo for just $15 per month or a home phone service from Ooma for just $9.99 per month. Regardless of if you take advantage of these two deals, you’ll get Paramount+ for one year free of charge.

Business customers can take advantage of the T-Mobile business internet offering, which includes reliable, fixed wireless connectivity and a 5G router — for one set price.

T-Mobile Home Internet Customer Service & Satisfaction

You can get in touch with T-Mobile’s customer service by dialing the T-Mobile customer service number: 1-844-839-5057. Besides relying on phone support, T-Mobile customers can ask questions on the official community forum and use the self-service center.

The American Customer Satisfaction Index's 2022 survey placed T-Mobile Home Internet second among all national ISPs, and that’s a result any company can be proud of.

Unfortunately, not many T-Mobile home internet reviews have been published by its actual users (not professional reviewers) since its introduction in 2021, but those that have been are positive:

~ Walter on July 25, 2022

  • 'New' technology test; T-Mobile Home Internet. T-Mobile is the only provider in zip 32765 for 'cell tower' home 5G internet. Signal strength is 3 'bars' throughout the house (single story) Received equipment (1 unit-two RJ ports, 5 VDC power supply 3Amp rating) T-Mobile support/apps are very good-straightforward-easy After 4 days; the average speed was approx 50Mbps/5Mbps- Jitter less than 20ms

~ Rich Diederich on March 18, 2022

  • I like T-Mobile home internet but I don't love it. Does not work well with Hulu live, using Roku. Any help would be great.

Summary

T-Mobile Home Internet is an excellent choice for people who are not satisfied with their current ISP but live in an area where decent cable or fiber internet service options are limited. Although T-Mobile internet speeds aren’t the greatest, they’re decent enough to make even demanding internet users happy, and the fact that there are no data caps to worry about makes it much easier to excuse the occasional slowdown.

Pros&Cons :

  • No data caps
  • No contracts
  • No hidden fees
  • Competitive pricing
  • Straightforward installation
  • Slower download and upload speeds
  • No chat or email support

FAQ

Does T-Mobile have good internet service?

Yes, T-Mobile provides good 5G internet service to around 40 million households across the United States.

How fast is T-Mobile Home Internet?

With T-Mobile Home Internet, you can expect download speeds between 33 and 182 Mbps and upload speeds between 6 and 23 Mbps.

How much does T-Mobile Home Internet cost?

T-Mobile Home Internet costs $50 with AutoPay. Those who are paying for the Magenta MAX cell phone plan can get it for just $30 per month.

Is T-Mobile Home Internet really unlimited?

Yes, T-Mobile Home Internet is really unlimited, so you can download and upload as much data s you want.

What is the speed of T-Mobile Home Internet?

T-Mobile Home Internet offers download speeds between 33 and 182 Mbps and upload speeds between 6 and 23 Mbps.

Which is better Verizon vs T-Mobile?

That really depends on where you live and what your priorities are. T-Mobile is generally faster but more expensive than Verizon.

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