In order for NetSpot to work with Wi-Fi on macOS 10.15 Catalina and macOS 10.14 Mojave, it needs access to your Location services. It’s a mandatory requirement for all macOS apps working with Wi-Fi due to recent changes in the platform.
If the Location services are not enabled for NetSpot, there is no way for the app to access the Wi-Fi data on macOS 10.15 Catalina and macOS 10.14 Mojave.
How to Enable Location Services
Follow these steps to enable location services in macOS 10.15 Catalina and macOS 10.14 Mojave:
- Choose System Preferences from the Apple menu.
- Click the Security & Privacy icon in the System Preferences window.
- Click the Privacy tab.
- If the padlock icon in the lower left is locked ( ), click it and enter an admin name and password to unlock it ( ).
- Select Location Services.
- Check the “Enable Location Services” checkbox.
Apps that you have allowed to use Location Services appear in the Privacy pane of Security & Privacy preferences. Checkboxes show whether Location Services is turned on or off for an app. If you don’t want to allow Location Services for one or more apps, you can deselect (uncheck) the checkbox next to an app’s name. If you turn Location Services off for an app, you are prompted for permission the next time that app requests to use your location data.
Location Services indicator
If an app is currently using Location Services, an arrow indicator () appears in the menu bar. Click it to see which apps are using Location Services. If an app has requested your location within the last 24 hours, an arrow indicator () appears to the right of the app name in System Preferences.