Upload and Download speed are inverted in Netspot 2.6 Windows

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This topic contains 2 replies, has 2 voices, and was last updated by  Kate NetSpot 3 months ago.

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  • Author
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  • #4077

    Baliste
    Participant

    Hello,

    I just made a Netspot Heatmap on a customer office. They have an ADSL connection.
    I tested the bandwith on a site, which is normal :
    – Upload speed : 19 Mb/s
    – Download speed : 512 Kb/s

    But the Netspot HeatMap gives me :
    – Download speed : Dark blue
    – Upload speed : Red (10 Mbps), which is not possible in ADSL

    Did you inverted upload & download speed ?

    Thanks,

    Frédéric

    #4078

    Baliste
    Participant

    Hello again, I obviously made a mistake in my first post and it seems I can’t correct it.

    Obviously, I should have said :

    I tested the bandwith on a test site, which is normal :
    – Download speed : 19 Mb/s
    – Upload speed : 512 Kb/s

    But the Netspot HeatMap gives me :
    – Download speed : Dark blue
    – Upload speed : Red (10 Mbps), which is not possible in ADSL

    #4079

    Kate NetSpot
    Keymaster

    Thank you for your comments, Frederic. To get the most accurate data, we kindly advise you to measure Download and Upload speed using your own servers if possible. More information could be found here:
    https://www.netspotapp.com/help/edit-servers-download-upload-speed/

    If you have any questions, please feel free to contact our support team at onair@netspotapp.com.

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