ryanssmooth

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  • December 4, 2014 at 10:41 pm in reply to: Zoom is choppy/stutters #2861

    ryanssmooth
    Participant

    The latest beta (2.4.581) you provided also did not fix the problem for me. I have made sure my Mac is completely updated (10.10.1). I’ve also tried it on another MacBookPro in our office (I work for an IT department at a school district) that was just fully wiped with a new, clean install of OSX 10.10.1 with the same results.

    I made sure and removed the old installation of NetSpot 2.4.580 before upgrading to 2.4.581 just in case the problem was in overwriting the existing install, but again, no difference.

    December 4, 2014 at 5:28 pm in reply to: Zoom is choppy/stutters #2858

    ryanssmooth
    Participant

    I’ve been working with support and they’ve provided a few newer versions to test – but none of them have fixed the issue yet. I will be trying to install on a clean installation of OSX 10.10.1 this week and will update if that makes any difference.

    For what it’s worth the support folks have been very helpful and communicative with offering updates to test out.

    –Ryan

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