Main Page New › Help Forum - Questions, Comments, Feature Requests - NetSpot › Issues › Windows Version help
- March 1, 2016 at 12:36 am #3422
This may seem dumb but everytime I try to download/install the windows version of netspot I get an error saying “could not download manifest” and in the details section I get “Exception reading manifest from https://www.netspotapp.com/download/Win/NetSpot.application: the manifest may not be valid or the file could not be opened.” It happens on multiple different computers. What am I missing?
March 1, 2016 at 3:01 am #3424
- This topic was modified 2 years, 5 months ago by alex.
We are looking into this issue. We are still unsure what’s causing this, but we are investigating and will keep you updated.March 1, 2016 at 11:57 am #3425
Maybe DNS issue – change DNS to another – like Google 22.214.171.124 or 126.96.36.199March 1, 2016 at 3:09 pm #3426
Thanks, @Lex, it’s more than possible. Tested it, seems like updating DNS servers to 188.8.131.52 solves the problem. But it still leaves us wondering how the app can downloaded from netspotapp.com but then all of a sudden it stops resolving. Hm…March 15, 2016 at 12:33 am #3432
Hi guys, So I tried that and even though my DNS servers are set to 184.108.40.206 and 220.127.116.11 still getting same error. :( Any other thoughts?March 16, 2016 at 3:32 am #3433
Do you have another computer on the same network? Can you check with it? Still the same manifest-related issue?March 23, 2016 at 11:51 am #3435
I have exactly the same problem!!!
I tried to install the program
a/ at home over cable (without any firewalls)
2/ in an open Wi-Fi hotspot (with firewalls enabled)
In both cases I get the same result.
Sofar, I have not tried to install the program on a second computer, as my desktop PC has no WiFi. And I have not fiddled around with the DNS setting.March 23, 2016 at 5:47 pm #3436
I tried another laptop and a desktop (with wifi card) on the same network and on two other networks (home and a friends) all had the same issue. Changing DNS didn’t help either. Thank you for your time.March 23, 2016 at 6:46 pm #3439
Looking for alternative solutions.March 25, 2016 at 2:48 am #3441
Same issue here with the windows version. Exact same error “could not download manifest”. The error has nothing to do with the configuration of the windows machines I’ve tried it on.March 29, 2016 at 4:39 pm #3451
We are still looking into this.April 1, 2016 at 1:42 am #3465April 18, 2016 at 6:02 pm #3483
Thanks so much alex! It works great now.May 12, 2016 at 11:21 am #3491
Even with the setup.exe installer i am still getting the following error.
“netspot-project-icon.ico, has a different computed hash than specified in manifest.”June 5, 2016 at 8:17 pm #3511
Hi again, the issue with the manifest was given another round of testing, and unfortunately, we still cannot confirm anything similar. Our only guess would be intermediary proxy servers that might adjust the transferred HTTP headers and cause the confusion with the hash sums.
You must be logged in to reply to this topic.