Why can’t I get NetSpot to work for me?

Home › Help Forum - Questions, Comments, Feature Requests - NetSpot › Issues › Why can’t I get NetSpot to work for me?

  • This topic is empty.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1401

    samviviano
    Participant

    I read about NetSpot in a MacWorld email and thought it was just the thing I needed, as I seemed to be getting weak wifi reception in our bedroom even after adding an Airport Express to my existing Airport Extreme network. Tried 5 or 6 times to set things up: bringing in floor plan of the apartment and establishing scale went fine. Then when I tried to set the perimeter of the zone, things stopped working. Each time I finished and clicked “Let’s Get Started” the pinwheel would start spinning and not stop until the application quit altogether. I may be doing something wrong, but I don’t know what. All I do know is that it’s frustrating me to the point where I want to give up on the application. Any help?

    #1549

    Alex – NetSpot
    Keymaster

    Seems like something crashed. Were there any requests to send a crash report to us? Which Mac are you running this on?

    #1550

    Alex – NetSpot
    Keymaster

    I think we got 2 of your crash reports. Hold on, we’ll post here or reply via email.

    #1552

    Alex – NetSpot
    Keymaster

    In both cases the crash occurred inside Mac OS in com.apple.CoreGraphics. We are investigating the issue, if anything can be done on our side or not.

    #1554

    samviviano
    Participant

    Thanks for response. I’ll check back to see if you’ve come up with anything.

Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.