Noise Detection on 0

Home › Help Forum - Questions, Comments, Feature Requests - NetSpot › Issues › Noise Detection on 0

Tagged: macbook, noise

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • August 15, 2013 at 2:42 pm #1479

    eorellana
    Participant

    Hi I have a Mac Book Air, I recently install NetSpot and I compare the software with someone else in my organitation and It seems that my Netspot isn`t measuring the Noise Level so I don’t have an SNR measurement.
    I’ve already reinstall and it doesn’t work

    August 20, 2013 at 9:07 am #1880

    Alex – NetSpot
    Keymaster

    Is it the new MacBook Air with AC? Apple seems to have issues with Wi-Fi framework in those new laptops, and based on what we know right now, even the fix that was released doesn’t solve the problem. We are monitoring the situation.

    September 20, 2013 at 6:46 am #1885

    eherot
    Participant

    I have a mid-2013 MacBook Air with 802.11ac support and I, too, am having the problem of the “noise” column showing 0 for all networks.

    September 21, 2013 at 10:55 am #1886

    Alex – NetSpot
    Keymaster

    True, it seems to be there. Did you try upgrading to OS X 10.8.5 or 10.9 Dev Preview? The latter definitely resolves the issue with the AirPort framework.

    September 25, 2013 at 3:59 pm #1888

    mgr100
    Participant

    I’m seeing this on OS x 10.8.5 hopefull this will be fixed in Maverick if as you say the 10.9 dev preview clears this up

    September 26, 2013 at 12:26 am #1890

    Alex – NetSpot
    Keymaster

    It’s a fix in Mavericks, guaranteed. Still checking with 10.8.5, but obviously the framework is buggy in it.

    September 27, 2013 at 5:37 am #1891

    Alex – NetSpot
    Keymaster

    Update: we completed our tests with OS X 10.8.5 and are ready to confirm that this bug is NOT fixed in the framework. The next update of NetSpot will notify users of the problem, and will recommend getting OS X 10.9. We will also be able to implement a workaround for the network you are currently connected to, but not to the neighboring ones. Stay tuned. We are also submitting another bug report to Apple via developer account now.

    October 25, 2013 at 8:45 am #1899

    mgr100
    Participant

    I can confirm that SNR display bug is fixed in the released version of Mavericks (10.9)

    October 25, 2013 at 11:54 am #1900

    Alex – NetSpot
    Keymaster

    It is. Unfortunately they might not be interested in fixing anything in the previous releases of OS X due to… you know what. OS X Mavericks is free, that means Apple wants everyone on their new OS. Which is kind of OK, of course, if they were not stripping a ton of internal features off.

    March 4, 2014 at 11:25 am #2438

    Alex – NetSpot
    Keymaster

    We got some great news from Apple. Their engineering believes this issue has been addressed in the OS X Mavericks 10.9.2 GM release (OS X Mavericks 10.9.2 Seed Build 13C64). We are running our tests now and will confirm.

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.