No connection error

Main Page New Forums Issues No connection error

This topic contains 1 reply, has 2 voices, and was last updated by  Kate NetSpot 1 year, 3 months ago.

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  • #3969


    I am brand new to Netspot and I haven’t been able to locate a beginner’s guide that offers help for this. Upon opening the program, Netspot tells me there are no connections and to check my router. I’m getting a NullReferenceException as well.

    This is a Windows 10 PC and I’m unsure if I have to disable firewalls for Netspot to locate my router, but I assure you that it is connected properly.

    Can anyone please guide me through the beginning steps?


    Kate NetSpot

    Hello, sure, we will be glad to help you. Could you please send us an email with all the details to

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