NetSpot Pro lost activation on Win 10 Pro

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This topic contains 1 reply, has 2 voices, and was last updated by  Kate NetSpot 2 months ago.

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  • #4087

    Baliste
    Participant

    My NetSpot Pro (2.6.1.570) lost its activation on my Laptop with Win 10 Pro.

    It was working until last month.
    I didn’t change computer, reinstalled Windows or NetSpot.

    Maybe I made an NetSpot update, I don’t really remember.

    Now it says NetSpot is NOT activated, and if I want to activate it again with my licence, it failed with : “Can’t activate NetSpot. Chech for mistakes in your activation code.”

    As someone told it in the forum, I tried to rename the “C:\ProgramData\Etwok Software” folder, but it still don’t activate.

    Any help ?

    Thanks,

    Frédéric

    #4088

    Kate NetSpot
    Keymaster

    Hello Frederic. Could you please send your order details (Order ID, activation code) to our support team at onair@netspotapp.com?

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