Map accidentaly rescaled at next opening of survey file

Main Page New Help Forum - Questions, Comments, Feature Requests - NetSpot Issues Map accidentaly rescaled at next opening of survey file

This topic contains 1 reply, has 2 voices, and was last updated by  Kate NetSpot 1 year, 1 month ago.

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  • Author
    Posts
  • #4091

    wglapiak
    Participant

    Hello, I have strange issue with my survey, at day 1 I did the measurements, heatmap was perfectly scaled to given map. At 2nd day I’m opening my survey again and I can see that my map is few times larger than it should be but survey points remain in correct distances. what is more I had 5 zones and this problem affected only two of them. Is there a way to fix that?

    I’m using up-to-date MAC NetSpot.

    • This topic was modified 1 year, 1 month ago by  wglapiak. Reason: environement info
    #4093

    Kate NetSpot
    Keymaster

    Hello, thank you for your message. Could you please send all the details to our support team at onair@netspotapp.com and they will help you to solve the issue ASAP. Thank you.

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