Jitter ms values actually reported — and mapped — as seconds

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Tagged: iperf, jitter, speed, test

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  • March 23, 2016 at 10:49 pm #3440

    mbeckman
    Participant

    All of our UDP jitter measurements are being reported in seconds rather than milliseconds. As a result, all our our jitter heatmaps are solid red (because the highest jitter value permitted is 1000ms, or one second.) Yet our iPerf3 server is reporting the values correctly, in ms. For example, NetSpot reports 10.3 seconds (!), but our Mac iPerf3 server reports the same test session as 10.3 milliseconds. We are on the latest version of Netspot Pro, just purchased and installed today. Are we doing something wrong?

    March 29, 2016 at 4:41 pm #3452

    Alex – NetSpot
    Keymaster

    We are looking into this now. Might be a bug on our side. But let me confirm.

    April 1, 2016 at 1:46 am #3466

    Alex – NetSpot
    Keymaster

    Update: solid red seems to be good if you are using default visualization settings. For the incorrect values, can you please send us a bit more details with the screenshots? We tested this once again and cannot reproduce the bug. Thanks. Email to onair@netspotapp.com with reference to this topic.

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