Main Page New › Forums › Issues › I brought the NetSpot survey and wireless scanner but …
This topic contains 7 replies, has 3 voices, and was last updated by Kate NetSpot 2 months ago.
I spent a lot of money to buy this app. However, I can only use the function of survey rather than the wireless scanner.
I notice that the version of the app downloaded from App Store is 1.3.418.
Please tell me how to enable the function of wireless scanner. Or I want my payment back.
This behavior is as same as cheating! Your product description appears to be the surgery and wireless scanner. However, the app itself doesn’t have the function to scanner the wireless network.
Please solve this issue at once. Or I want my payment back immediately.
Hello Tom, if under scanning you mean our Discover mode, then please use our free version of NetSpot:
Otherwise, please send an email with all the details to our support team at firstname.lastname@example.org, they will be happy to help you.
Please check also the difference between NetSpot free, NetSpot scanner/reporter and PRO versions here:
All right, I want my money back.
Please send an email with all the details, including the reason to email@example.com. Thanks.
OK. I want my money back. I don’t know the NetSport available on App Store does not have discovery mode.
Hello, guys! Thank you for your feedback, although we kindly ask you to read all the descriptions and details before you buying.
Here you can check the difference between NetSpot free, NetSpot scanner/reporter and PRO versions here:
Here is our refund policy:
FYI: we don’t give refunds for the software purchased in the App Store. In this case, please apply to the App Store directly.
If you have any questions, please contact our support team at firstname.lastname@example.org. We will be happy to assist. Have a great day!
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