Discovered Access Points not on Survey

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Tagged: AP, missing

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  • May 1, 2014 at 8:17 pm #2484

    lloving
    Participant

    I have a site with 10 Dual Band D-Link access points. They all show up in the discovery process but only 4 appear on the survey. I am running Pro Edition 2.3.509 on a Mac.

    I asked tech support but they don’t seem to think I have the pro version so were not willing to provide any help.

    Any ideas??

    May 4, 2014 at 7:22 pm #2486

    Alex – NetSpot
    Keymaster

    My apologies if tech support seemed to be a bit suspicious. I’m speaking with my team now and will update you asap.

    May 9, 2014 at 11:58 am #2487

    Alex – NetSpot
    Keymaster

    Hi again, seems as the issue has been resolved with Marisa from assist team, yeah? So the weaker APs have just been filtered out in visualization settings, haven’t they?

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