Stop Scan button greyed out and can't stop scan

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Tagged: stop scann

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    Posts
  • July 28, 2016 at 1:43 pm #3520

    peterv
    Participant

    Running Netspot pro 2.4.623 on El Capitan 10.11.5 and when I start a scan it scan properly but the Stop scan button is greyed out and there is no way to stop the scanning so I can produce the heat maps.

    please help

    January 2, 2017 at 3:34 pm #3762

    mtaylor
    Participant

    Though I cannot help, I will +1 this.
    I am unable to stop any scanning until I have selected at least three points on the map. This is an issue when I make a mistake or I need to verify my settings because the scan must be abandoned completely and restarted from scratch – unless there is something that I am missing.

    If am not overlooking something here, the appropriate behavior should be that the operator can abort the survey at any time and return to the settings of that specific scan without having to start from the beginning. I would like to be able to back out to the settings so that I may verify or change settings and then perform the survey.

    January 2, 2017 at 5:00 pm #3765

    Alex – NetSpot
    Keymaster

    I’m not quite sure what the problem is here. The scanning cannot be stopped to generate a heatmap until the initial 3 samples are taken. If you need to start a new project, you can do so at any time. Basic zone details cannot be edited currently. Instead, you can just create a new zone with adjusted settings at any moment. Hope this helps.

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