Survey will not open

Tagged: error, file, survey

Viewing 2 posts - 1 through 2 (of 2 total)
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  • #2468

    stapletech
    Participant

    Any one have any experience with survey files not opening? I did a survey a week ago, where I covered about half of the total square footage, then returned to finish up. The survey file wouldn’t open from the week before, just stays at “opening file” dialog. Left it trying over night, but no luck. I had opened the file to view some visualizations after completing the initial work, so the file was good then. Is there any kind of surgery that can to done to these files to bring them back?

    OS X 10.6.8
    Netspot 2.3.509

    I’ve tried opening a new survey and importing the zones from the one that’s not opening, also no luck.

    #2475

    Alex – NetSpot
    Keymaster

    Just email that survey to onair@netspotapp.com and our team will see what can be wrong. Was this survey created using the same version and build of NetSpot?

Viewing 2 posts - 1 through 2 (of 2 total)

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